Minggu, 21 Juni 2015

Complaint Letter



TUGAS SOFTSKILL B. INGGRIS BISNIS 2 TUGAS KE 3

Nama : Yogha Argha Permana
NPM  : 18211395
Kelas  : 4EA21


                                                                                                                   June 19, 2015

Subject: Complaint Letter
PT. Berkah Jaya
Jln. Raya Merdeka No. 27
Bekasi


Dear Sir or Madam,

On June 18, I ordered 5 Samsung 21 inch LED screens with the order with ref: KM/DC/70.
On opening the package, We have received the goods, but about 5 samsung 21 inch LED screens, we only received a third course, one television samsung wrong size is 17 inch, about that we return the wrong goods to be exchanged back as it should.

we are your existing customers, and have worked together well, regarding this please understanding. It's the first time I get this kind of problem related to your service. If you need to contact me, you can contact me at 08128767052.

Thank you for your attention.

Yours faithfully





Yogha Argha P